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	<title>Comments for BPM: improving the process of process improvement</title>
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	<description>News and research updates from MWD on BPM, and its BPM continuous advisory service</description>
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		<title>Comment on Bringing your old customers with you: is there a process for that? by Process for the Enterprise &#187; Blog Archive &#187; Simplicity Means Bringing Customers with You</title>
		<link>http://services.mwdadvisors.com/bpm/news/?p=144&#038;cpage=1#comment-247</link>
		<dc:creator>Process for the Enterprise &#187; Blog Archive &#187; Simplicity Means Bringing Customers with You</dc:creator>
		<pubDate>Thu, 01 Jul 2010 15:28:28 +0000</pubDate>
		<guid isPermaLink="false">http://services.mwdadvisors.com/bpm/news/?p=144#comment-247</guid>
		<description>[...] Neil Ward-Dutton of MWD Advisors recently put this quite well, when discussing how two major customers of Oracle and Tibco&#8217;s respective BPM solutions feel about the impressive new releases from these firms: Nevertheless it’s not necessarily the case that TIBCO and Oracle customers are punching the air with excitement about the new stuff. Both companies I spoke to have made very significant investments in earlier versions of these technologies and now see their investments as important to protect. Their investments haven’t only been in software licenses but also in skills – and protecting these sunk investments is at least as important for them as finding out what the new stuff can do. [...]</description>
		<content:encoded><![CDATA[<p>[...] Neil Ward-Dutton of MWD Advisors recently put this quite well, when discussing how two major customers of Oracle and Tibco&#8217;s respective BPM solutions feel about the impressive new releases from these firms: Nevertheless it’s not necessarily the case that TIBCO and Oracle customers are punching the air with excitement about the new stuff. Both companies I spoke to have made very significant investments in earlier versions of these technologies and now see their investments as important to protect. Their investments haven’t only been in software licenses but also in skills – and protecting these sunk investments is at least as important for them as finding out what the new stuff can do. [...]</p>
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		<title>Comment on BPM and process automation: not a binary choice by Process for the Enterprise &#187; Blog Archive &#187; Reframing BPM Automation</title>
		<link>http://services.mwdadvisors.com/bpm/news/?p=138&#038;cpage=1#comment-246</link>
		<dc:creator>Process for the Enterprise &#187; Blog Archive &#187; Reframing BPM Automation</dc:creator>
		<pubDate>Wed, 30 Jun 2010 13:34:07 +0000</pubDate>
		<guid isPermaLink="false">http://services.mwdadvisors.com/bpm/news/?p=138#comment-246</guid>
		<description>[...] Neil reframes the discussion of Automation and BPM &#8211; often people think that BPM is only about automation &#8211; and in so doing, resolves much of the potential conflicts for anyone that can agree with his framework: It might seem like this is a bit of an academic way of looking at things, but it becomes particularly useful as a frame of reference, I think, in the context of discussions that are currently swirling around concepts like Advanced Case Management, Dynamic BPM, etc etc. I’ve seen a lot of debate about whether the scenarios described as being relevant in ‘Advanced Case Management’ can be addressed by ‘BPM technology’ and the only answer I can come up with is “it depends on how you scope your definition of ‘BPM technology’”. [...]</description>
		<content:encoded><![CDATA[<p>[...] Neil reframes the discussion of Automation and BPM &#8211; often people think that BPM is only about automation &#8211; and in so doing, resolves much of the potential conflicts for anyone that can agree with his framework: It might seem like this is a bit of an academic way of looking at things, but it becomes particularly useful as a frame of reference, I think, in the context of discussions that are currently swirling around concepts like Advanced Case Management, Dynamic BPM, etc etc. I’ve seen a lot of debate about whether the scenarios described as being relevant in ‘Advanced Case Management’ can be addressed by ‘BPM technology’ and the only answer I can come up with is “it depends on how you scope your definition of ‘BPM technology’”. [...]</p>
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		<title>Comment on BPM and process automation: not a binary choice by BPM Quotes of the week &#171; Adam Deane</title>
		<link>http://services.mwdadvisors.com/bpm/news/?p=138&#038;cpage=1#comment-238</link>
		<dc:creator>BPM Quotes of the week &#171; Adam Deane</dc:creator>
		<pubDate>Sat, 05 Jun 2010 09:15:55 +0000</pubDate>
		<guid isPermaLink="false">http://services.mwdadvisors.com/bpm/news/?p=138#comment-238</guid>
		<description>[...] Process Automation &#8211; Neil Ward-Dutton You see, the argument about whether “BPM means automation” often seems [...]</description>
		<content:encoded><![CDATA[<p>[...] Process Automation &#8211; Neil Ward-Dutton You see, the argument about whether “BPM means automation” often seems [...]</p>
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		<title>Comment on ActiveMatrix BPM: TIBCO&#8217;s new strategic BPM play by Process for the Enterprise &#187; Blog Archive &#187; Tibco&#8217;s ActiveMatrix BPM Announcement</title>
		<link>http://services.mwdadvisors.com/bpm/news/?p=134&#038;cpage=1#comment-230</link>
		<dc:creator>Process for the Enterprise &#187; Blog Archive &#187; Tibco&#8217;s ActiveMatrix BPM Announcement</dc:creator>
		<pubDate>Fri, 14 May 2010 19:24:42 +0000</pubDate>
		<guid isPermaLink="false">http://services.mwdadvisors.com/bpm/news/?p=134#comment-230</guid>
		<description>[...] Ward-Dutton of MWD Advisors has written up Tibco&#8217;s ActiveMatrix BPM Announcement: Now of course the next challenge is the execution challenge. Can TIBCO’s field personnel explain [...]</description>
		<content:encoded><![CDATA[<p>[...] Ward-Dutton of MWD Advisors has written up Tibco&#8217;s ActiveMatrix BPM Announcement: Now of course the next challenge is the execution challenge. Can TIBCO’s field personnel explain [...]</p>
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		<title>Comment on Strong Appian, Active Endpoints results highlight BPM&#8217;s push into the mainstream by Process for the Enterprise &#187; Blog Archive &#187; Looking Behind The Curtain</title>
		<link>http://services.mwdadvisors.com/bpm/news/?p=131&#038;cpage=1#comment-228</link>
		<dc:creator>Process for the Enterprise &#187; Blog Archive &#187; Looking Behind The Curtain</dc:creator>
		<pubDate>Sat, 17 Apr 2010 20:03:09 +0000</pubDate>
		<guid isPermaLink="false">http://services.mwdadvisors.com/bpm/news/?p=131#comment-228</guid>
		<description>[...] Ward-Dutton has a great post about BPM vendor results that moves into a discussion of process improvement approaches: The distinction between “old school” and “new wave” process improvement approaches (I’ve [...]</description>
		<content:encoded><![CDATA[<p>[...] Ward-Dutton has a great post about BPM vendor results that moves into a discussion of process improvement approaches: The distinction between “old school” and “new wave” process improvement approaches (I’ve [...]</p>
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		<title>Comment on Strong Appian, Active Endpoints results highlight BPM&#8217;s push into the mainstream by MWD Advisors: new-school BPM (business process management) &#124; VOSibilities</title>
		<link>http://services.mwdadvisors.com/bpm/news/?p=131&#038;cpage=1#comment-226</link>
		<dc:creator>MWD Advisors: new-school BPM (business process management) &#124; VOSibilities</dc:creator>
		<pubDate>Mon, 12 Apr 2010 13:40:48 +0000</pubDate>
		<guid isPermaLink="false">http://services.mwdadvisors.com/bpm/news/?p=131#comment-226</guid>
		<description>[...] Ward-Dutton of MWD Advisors has written a blog post making the point that BPM has entered a new phase: one in which &#8220;&#8230;process management [...]</description>
		<content:encoded><![CDATA[<p>[...] Ward-Dutton of MWD Advisors has written a blog post making the point that BPM has entered a new phase: one in which &#8220;&#8230;process management [...]</p>
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		<title>Comment on Strong Appian, Active Endpoints results highlight BPM&#8217;s push into the mainstream by Process for the Enterprise &#187; Blog Archive &#187; BPM is Doing Just Fine, Thankyou</title>
		<link>http://services.mwdadvisors.com/bpm/news/?p=131&#038;cpage=1#comment-225</link>
		<dc:creator>Process for the Enterprise &#187; Blog Archive &#187; BPM is Doing Just Fine, Thankyou</dc:creator>
		<pubDate>Mon, 12 Apr 2010 13:36:02 +0000</pubDate>
		<guid isPermaLink="false">http://services.mwdadvisors.com/bpm/news/?p=131#comment-225</guid>
		<description>[...] Meanwhile the independents don&#8217;t appear to be suffering.  The latest report from MWD summarizes results from Appian and Active Endpoints, two vendors who wholeheartedly support BPMN [...]</description>
		<content:encoded><![CDATA[<p>[...] Meanwhile the independents don&#8217;t appear to be suffering.  The latest report from MWD summarizes results from Appian and Active Endpoints, two vendors who wholeheartedly support BPMN [...]</p>
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		<title>Comment on Progress and RPM &#8211; making the Next Big Thing big enough by Process for the Enterprise &#187; Blog Archive &#187; Progress&#8217; Vision at Analyst Day</title>
		<link>http://services.mwdadvisors.com/bpm/news/?p=120&#038;cpage=1#comment-218</link>
		<dc:creator>Process for the Enterprise &#187; Blog Archive &#187; Progress&#8217; Vision at Analyst Day</dc:creator>
		<pubDate>Thu, 18 Mar 2010 13:47:23 +0000</pubDate>
		<guid isPermaLink="false">http://services.mwdadvisors.com/bpm/news/?p=120#comment-218</guid>
		<description>[...] more balanced take is Neil&#8217;s writeup at MWD Advisors: making the Next Big Thing big enough.  I think the best part of Neil&#8217;s blog post is summed up here: I think I know what Progress [...]</description>
		<content:encoded><![CDATA[<p>[...] more balanced take is Neil&#8217;s writeup at MWD Advisors: making the Next Big Thing big enough.  I think the best part of Neil&#8217;s blog post is summed up here: I think I know what Progress [...]</p>
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		<title>Comment on Progress and RPM &#8211; making the Next Big Thing big enough by Mark Palmer</title>
		<link>http://services.mwdadvisors.com/bpm/news/?p=120&#038;cpage=1#comment-217</link>
		<dc:creator>Mark Palmer</dc:creator>
		<pubDate>Wed, 17 Mar 2010 13:24:59 +0000</pubDate>
		<guid isPermaLink="false">http://services.mwdadvisors.com/bpm/news/?p=120#comment-217</guid>
		<description>The simple fact is that everyone&#039;s watching and wondering, including Progress Software, because in business 101 terms, they have put the cart before the horse and not defined their target customer, nor acquired a prototypical customer that illustrates what RPM is designed for, or how it&#039;s different. This concern is 1 of the &quot;5 questions to ask about the new Progress Software and RPM&quot; post I released today:

http://streambase.typepad.com/streambase_stream_process/2010/03/progress-software-rpm-5-questions.html

- Mark Palmer, former GM of Progress Apama and CEO of StreamBase</description>
		<content:encoded><![CDATA[<p>The simple fact is that everyone&#8217;s watching and wondering, including Progress Software, because in business 101 terms, they have put the cart before the horse and not defined their target customer, nor acquired a prototypical customer that illustrates what RPM is designed for, or how it&#8217;s different. This concern is 1 of the &#8220;5 questions to ask about the new Progress Software and RPM&#8221; post I released today:</p>
<p><a href="http://streambase.typepad.com/streambase_stream_process/2010/03/progress-software-rpm-5-questions.html" rel="nofollow">http://streambase.typepad.com/streambase_stream_process/2010/03/progress-software-rpm-5-questions.html</a></p>
<p>- Mark Palmer, former GM of Progress Apama and CEO of StreamBase</p>
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		<title>Comment on Appian&#8217;s bumper 2009 by links for 2010-02-05 &#171; On IT-business alignment and related things</title>
		<link>http://services.mwdadvisors.com/bpm/news/?p=98&#038;cpage=1#comment-211</link>
		<dc:creator>links for 2010-02-05 &#171; On IT-business alignment and related things</dc:creator>
		<pubDate>Fri, 05 Feb 2010 23:08:17 +0000</pubDate>
		<guid isPermaLink="false">http://services.mwdadvisors.com/bpm/news/?p=98#comment-211</guid>
		<description>[...] Appian’s bumper 2009 « BPM service news A look at how BPM specialist Appian has grown during the economic downturn and its prospects for 2010 (tags: bpm appian) [...]</description>
		<content:encoded><![CDATA[<p>[...] Appian’s bumper 2009 « BPM service news A look at how BPM specialist Appian has grown during the economic downturn and its prospects for 2010 (tags: bpm appian) [...]</p>
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